Mission: Provide the MHS with meaningful, easy to use, web-based operational tools that help with the management of health care services.
Vision: To be the premier source of new business tools for the MHS community enabling them to continually improve operations.
The TOC was developed as a “Home Grown” project within TRICARE Management Activity (TMA). It began with the Template Analysis Tool (TAT), a clinic-level tool, in August 2000. By summer 2001, the TOC was operational with receipt of data from all CHCS hosts, and additional clinic-level tools were added. In September 2002, the leadership at TMA required all TOC tools to aggregate data and provide information at every level of the organization from the provider up to the Military Health System (MHS).
The TRICARE Operations Center provides a centralized collection of Composite Health Care System (CHCS) and MHS Mart (M2) data and offers a suite of web-based report tools to assist the entire MHS with a sustainable, near real-time source of information. All Medical Treatment Facilities (MTFs) upload select business data to the TOC on a nightly basis, which is then processed, and displayed via standardized reports. The TOC tools transform MTF data into useful management information, and makes the results available through a series of graphical and tabular tools.
