
Primary Care Manager (PCM) Capacity and Assignment Report:
This tool answers “How many patients do I have assigned to me that I am
responsible for?”
The PCM Capacity and Assignment tool provides a quick view of enrollee assignment by beneficiary category, facility, provider group, and PCM. The PCM assignment process affects a clinic’s ability to provide continuity of care to their patients. The manner in which enrolled patients are distributed among providers becomes the first organizing structure governing beneficiaries’ access to the system. In order for the MTF to successfully provide readily available care with a high degree of continuity, the panel assignment size and makeup must be constructed so that PCMs can see their own assigned patients. Beneficiary assignment among PCMs, therefore, must be relatively equal, and remain at a number that normally permits same-day access to requesting panel members. Improper distribution of enrollee assignment could result either in unequal workloads or a breakdown in continuity as patients are referred from the overloaded panel to open appointments with other PCMs.
This tool can be used to help avoid such a situation.
Click here to pull the PCM Capacity and Assignment Report.
